Wonderful insight. I see this approach being applied with clients as well. Defining a company culture as a way to also mirror one’s expectations of clients, in order to truly work in harmony. Undefined expectations of process or delivery (not project expectations) will eventually reveal cracks that may hinder a projects success. Just as a client comes in with an expectation of services, it should also be ok to define a client’s participatory role.
Wonderful insight. I see this approach being applied with clients as well. Defining a company culture as a way to also mirror one’s expectations of clients, in order to truly work in harmony. Undefined expectations of process or delivery (not project expectations) will eventually reveal cracks that may hinder a projects success. Just as a client comes in with an expectation of services, it should also be ok to define a client’s participatory role.